Effective Date: May 20, 2024

Welcome to Mylestone BPO. These Terms and Conditions (“Terms”) govern your use of our website, www.mylestonebpo.com (“Site”), and any services provided by Mylestone BPO (“we,” “our,” “us”). By accessing or using our Site, you agree to comply with these Terms. If you do not agree, please do not use our Site.

Use of Services

  • Mylestone BPO grants you a limited, non-exclusive, and non-transferable license to access and use our website and services for legitimate business purposes.
  • You may not use our services for unlawful or unauthorized activities. Prohibited activities include, but are not limited to:
    • Data mining, scraping, or unauthorized collection of data
    • Hacking, introducing harmful software, or attempting to breach security
    • Misrepresentation of affiliation with Mylestone BPO
  • Any misuse of our services may result in suspension or termination of access without prior notice.

Intellectual Property Rights

  • All content on this website, including but not limited to text, graphics, logos, designs, service marks, and other intellectual property, is owned by Mylestone BPO or its licensors.
  • You may not reproduce, distribute, or exploit any website content for commercial purposes without prior written permission.
  • By submitting any content to Mylestone BPO (e.g., inquiries, resumes, testimonials), you grant us a non-exclusive, royalty-free license to use such content solely for business purposes.

Privacy and Data Protection

  • Your personal data will be collected and processed in accordance with our Privacy Policy and the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.
  • Mylestone BPO is not responsible for the practices or policies of third-party websites linked from our platform.

Messaging Terms & Conditions

By opting in to receive SMS or messaging communications from Mylestone BPO:

  • You agree to receive informational messages (appointment reminders, account notifications, service updates, etc.).
  • Message frequency may vary. Standard message and data rates may apply.
  • For assistance, reply HELP or email support@mylestonebpo.com.
  • You may opt out anytime by replying STOP to our messages.

Disclaimers and Limitation of Liability

  • Mylestone BPO provides services and website content “as is” without warranties of any kind, express or implied.
  • We are not liable for any direct, indirect, or consequential damages arising from the use or inability to use our services or website.
  • Mylestone BPO does not warrant that the website will always be available, error-free, or free of harmful components.

Marketing Activities

  • Mylestone BPO may provide marketing materials (eBooks, case studies, webinars, events, whitepapers, etc.). By registering or engaging with these activities, you consent to receiving related communications.
  • Some events may be recorded (video, audio, or photos), and by participating, you consent to appear in such recordings, which may be used for internal and promotional purposes.

Termination

Mylestone BPO reserves the right to suspend or terminate accounts, access, or services at our discretion, with or without notice, for any violation of these Terms and Conditions.

Governing Law

These Terms and Conditions are governed by the laws of the Republic of the Philippines. Any disputes shall be resolved through mediation, arbitration, or the proper courts of Calapan City, Oriental Mindoro, unless otherwise agreed in writing.

Changes to Terms

We may update these Terms and Conditions from time to time. Updates will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of the changes.

Contact Information

For questions regarding these Terms, please contact us at: